Mesa Mobile Outreach Program

Care that comes to you.

Support that puts you first.

Who we are

We are a mobile outreach team of Addiction Workers, Community Paramedics, Peer Support Workers, Care Coordinators and Mental Health Crisis Workers.

How we help

We come to you—wherever you are—to make it easier to get the mental health and substance support you need. Together, we’ll create a plan tailored to you and help connect you with the right services.

About the MESA Initiative

MESA (pronounced “mey-suh”) is a collaborative initiative developed in Renfrew County, Ontario, to better respond to challenges related to homelessness, housing, substance use, addictions, and mental health.

The initiative ensures individuals receive the right support and resources at the right time and place. Mesa aligns staff from the County of Renfrew Emergency Services, Community Services, and Development and Property Department, with community organizations and allied agencies, to coordinate services and navigate pathways that address individuals’ health, social, cultural, and community needs.

Through a 2024 contribution agreement from Health Canada’s Substance Use and Addictions Program awarded to Mackay Manor, Mesa is expanding and introducing new community outreach services including care coordination and peer support. These were added to the existing Mesa addictions worker and community paramedic services. By expanding and introducing new services, Mesa endeavors to center Indigenous cultural healing in care journeys and strives to provide compassionate, flexible, and low-barrier care to Renfrew County.

Through this collaborative approach, MESA helps connect individuals to health care, social supports, and community services, while working toward a healthier and more resilient community.

Need the MESA Service?

Call 1-877-819-4181

To get in touch with the Mesa Mobile Outreach Team, call Mackay Manor and they can get you connected!

Available 7 days a week
Toll-free

Need assistance with housing matters?

Call 1-844-720-0056

To connect regarding homelessness issues, please call the HART Hub

What we offer

Help in moments of crisis

Peer support from people who’ve been there

Primary care, medical assessment, and paramedic care and support

Harm reduction education and supplies

Support navigating the system

Care coordination

Referrals to housing and community supports

Help with addiction and mental health

Care planning

Wellness monitoring

For assistance with homelessness matters, please call the HART Hub at 1-844-720-0056

For assistance with all other matters, please call Mackay Manor at 1-877-819-4181

Testimonials

« Mesa is a safe space to get support. Staff will listen to your needs, adjust how they help, and meet you where ever you are at. »

« The Mesa team helps with many different needs. Working with other providers, both inside and outside Mesa, they make sure you get the care that’s right for you. »

« Staff are friendly, supportive, and easy to talk to. They do not judge, and they know about community resources that can help. They are dedicated to supporting you. »

Safe, confidential, and judgment-free!

We are a mobile outreach team of Addiction Workers, Community Paramedics, Peer Support Workers, Care Coordinators and Mental Health Crisis Workers.

Resources

Here you will find helpful information about health, prevention, and harm reduction. These documents include information about health conditions, care services, and ways to reduce risks and stay safe.

They are available to help you learn more and find support if you need it.

Hepatitis C Basics & Transmission

Learn more about Hep C transmission, prevention, treatment and care in this brochure.

Foot Care

Essential foot care tips to help prevent injuries and infections – taking care of your feet is key to staying mobile and healthy!

Inhalation & Pipe Safety

How to keep yourself safe when smoking crack and crystal.

Wound Care

A practical wound care guide that highlights why proper wound care matters, with simple steps to prevent infection and promote healing.

Learn and Test your Knowledge!

Get the facts and know the risks associated with opioid use through four interactive free educational games created by Health Canada.

Fentanyl

Use your opioid awareness to spot the Fentanyl

Signs of an opioid overdose

What are the signs of an opioid overdose? Learn how to spot them.

Naloxone

Learn more about opioids and how naloxone and the Good Samaritan Drug Overdose Act can help.

Questionnaire

Test your knowledge on the facts about opioids by taking this quiz.

Stigma Gallery

Learn about how stigma impacts people who use drugs.

Content published by Health Canada, on Health Canada Experiences.

Information and Updates

This section provides information and updates for community partners and organizations working with or interested in the MESA initiative. Here you will find reports, documents, and information.

These materials are shared to keep partners informed about ongoing work and opportunities to connect.

Quaterly Impact Report (June – December 2025)

Mesa Mobile Community Outreach Team Expansion Project

Mesa : What We Heard (Clients)

In Spring 2025 we asked clients, providers, partners, and collaborators what was going well with Mesa and what could be improved. Here is what we heard.